Privacy Policy

At Mobiloitte Technologies India Private Limited, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, such as the ICE-Button system, our website, and apps. By using our services, you agree to this Privacy Policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, and emergency contact information.
• Device Information: Details of hardware and software, device IDs like MAC and IP addresses.
• Usage Information: Logs related to alerts, such as time and notification history.
• Location Data: Location during alerts (with consent).
• Communication Data: Messages sent via SMS, WhatsApp, email, and calls.

2. How We Use Your Information

• To offer services and enable emergency alerts.
• To improve how the system works and user experience.
• To ensure security and prevent unauthorized access.
• To meet legal requirements and follow regulations.
• To send updates, service changes, or support.

3. Information Sharing

• Emergency Contacts: During alert for fast response.
• Third-Party Service Providers: For messaging, calls, and hosting services.
• Legal Compliance: When needed to follow laws.
• With Consent: Sharing with explicit consent only.

4. Data Retention

Personal data and alert logs are kept for a period as required by law and business needs.

5. Security Measures

We use encryption, access control, and security audits to protect your data.

6. Your Rights

• Access, update, or remove your data.
• Withdraw consent for data use.
• File a complaint if your data rights are violated.

7. Cookies and Tracking

Our website uses cookies to improve your experience. You can manage cookie settings in your browser.

8. Updates to this Policy

We may update this policy to reflect changes. Updates will be on our website with the date.

9. Contact Us

For questions, please reach out to us at privacy@mobiloitte.com.